Refund policy

Every Tee It Up! Lifestyle product is made to order especially for you. Because of that, our returns work a little differently from a big-box store.

IF SOMETHING IS WRONG WITH YOUR ORDER

If your item arrives damaged, defective, misprinted, or is simply the wrong item, we will make it right. Contact us within 30 days of delivery at kenjensonceo@gmail.com with your order number and a photo of the problem, and we will arrange a replacement or a refund.

CHANGE OF MIND AND SIZE CHOICES

Because each item is made to order, we cannot accept returns or exchanges for change of mind, or for a size you ordered by mistake. Please check the size chart on each product page carefully before ordering — and if you are between sizes or unsure, email us first and we will help you choose.

WRONG ADDRESS OR UNCLAIMED PACKAGES

Please double-check your shipping address at checkout. Orders returned to us because of an incorrect address or that go unclaimed can be reshipped at the customer's cost.

Thank you for understanding — making each item to order is how we keep quality high and waste low, and it is part of how 50% of our net income can go directly to children in need.